Shipping:
Delivery Time:
- Delivery inside Bahrain will take between 1-2 working days once shipped.
- Delivery GCC countries will take 2-5 working days (Express via Aramex) or 5-15 working days (Airmail via Bahrain Post).
- We don’t deliver on Friday.
Delivery Cost:
- Next-Day local delivery will cost BD 1.000.
- Same-Day local delivery will cost BD 2.000.
- Delivery for GCC countries cost will be calculated at Cart Page & Checkout page.
- Free delivery will be applied inside Bahrain for orders above BD 15.000
- Free delivery may apply on promotional seasons or on coupons.
Processing Orders:
- Orders before 4:00 pm will be processed within 24 hours.
- Orders after 4:00 pm will be processed within 48 hours.
- Orders placed on Friday will be processed on Saturday.
Return and Exchange:
- You can return the item within 5 days of the delivery date, if the item is sealed and unused, you will have the option of full refund or exchange.
- International buyers will have to cover the returning fees.
- For damaged items, you will need to notify us within 3 days of delivery date, we will issue a refund or send a replacement with no extra charges.
- Pictures (for the damaged items) and Receipts (or Order Number) are necessary to complete the process, you can send them either to info@elfbh.com or whatsapp 36362006.
Refund:
- Cash orders will be refunded in the store (Jid Ali branch).
- Credit Cards, Debit Cards, PayPal & B-Wallet orders will be refunded to your accounts.
- Shipping fees will only be refunded in case of a full refund of damaged/defective item.