Shipping, Return and Exchange

Shipping:

Delivery Time:

  • Delivery inside Bahrain will take between 1-2 working days once shipped.
  • Delivery GCC countries will take 2-5 working days (Express via Aramex) or 5-15 working days (Airmail via Bahrain Post).
  • We don’t deliver on Friday.

Delivery Cost:

  • Next-Day local delivery will cost BD 1.000.
  • Same-Day local delivery will cost BD 2.000. 
  • Delivery for GCC countries cost will be calculated at Cart Page & Checkout page.
  • Free delivery will be applied inside Bahrain for orders above BD 15.000
  • Free delivery may apply on promotional seasons or on coupons.

Processing Orders:

  • Orders before 4:00 pm will be processed within 24 hours.
  • Orders after 4:00 pm will be processed within 48 hours.
  • Orders placed on Friday will be processed on Saturday.

 

Return and Exchange:

  • You can return the item within 5 days of the delivery date, if the item is sealed and unused, you will have the option of full refund or exchange.
  • International buyers will have to cover the returning fees.
  • For damaged items, you will need to notify us within 3 days of delivery date, we will issue a refund or send a replacement with no extra charges.
  • Pictures (for the damaged items) and Receipts (or Order Number) are necessary to complete the process, you can send them either to info@elfbh.com or whatsapp 36362006.

 

Refund:

  • Cash orders will be refunded in the store (Jid Ali branch).
  • Credit Cards, Debit Cards, PayPal & B-Wallet orders will be refunded to your accounts.
  • Shipping fees will only be refunded in case of a full refund of damaged/defective item.