International Express Shipping cost will be calculated in Cart Page & Checkout page.
Starts from BD 2.500 ($6.50) and it will be calculated depends on weight and destination.
Free International shipping will be applied on orders above than BD 60.000 ($150.00)
Delivery to the GCC countries will take between 2-5 working days.
Delivery to the rest of the world will take between 3-12 working days.
Local Delivery:
Standard (within 48 hours) for BD 1.500
Express (within 24 hours) for BD 2.000
Discount on delivery charge will applied be when you have more items on your cart.
Free Normal Delivery will be applied on orders above than BD 10.000
Free Express Delivery will be applied on orders above than BD 20.000
We don’t deliver on Friday.
Order Processing:
Orders before 4:00 pm will be processed within 24 hours.
Orders after 4:00 pm will be processed within 48 hours.
Orders placed on Friday will be processed on Saturday.
All orders will be shipped during working days.
Returns & Exchange
You can return the item within 5 days of the delivery date, if the item is sealed and unused, you will have the option of full refund or exchange.
International buyers will have to cover the returning fees.
For damaged items, you will need to notify us within 3 days of delivery date, we will issue a refund or send a replacement with no extra charges.
Pictures (for the damaged items) and Receipts (or Order Number) are necessary to complete the process, you can send them either to info@elfbh.com or whatsapp 36362006.
Refund Process
Cash orders will be refunded in the store (Jid Ali branch).
Credit Cards, Debit Cards, PayPal, B-Wallet & STC Cash orders will be refunded to your accounts.
Shipping fees will only be refunded in case of a full refund of damaged/defective item.
