FAQ | Maskline Cosmetics


  • Delivery inside Bahrain will take between 1-2 working days.
  • Delivery GCC countries will take 2-4 working days (Express via Aramex) or 5-15 working days (Airmail via Bahrain Post).

We offer 2 types of delivery inside Bahrain:

  • Within 48 hours and it’s for BD 1.500
  • Within 24 hours and it’s for BD 2.000

As for international shipping, cost will be calculated at Cart Page & Checkout page.

Free delivery will apply on orders above BD 15.000, you will see an option for free delivery on Cart page Free delivery within 48 hours.
This will only apply for orders inside Bahrain, also orders above BD 25.000 will be eligible for Free delivery within 24 hours.

As for Free International shipping, it will apply for orders above BD 50.000.

Testers available in our shop in Jid Ali, we cannot deliver you the testers to check them. 

Returns & Exchange

  • You can return the item within 5 days of the delivery date, if the item is sealed and unused, you will have the option of refund or exchange.
  • For damaged items, you will need to notify us within 3 days of delivery date, you will have the option of refund or getting a new same item.
  • Pictures and Receipts (or Order Number) are necessary to complete the process, you can send them either to info@elfbh.com or whatsapp 36362006.

Refund Process

  • Cash orders will be refunded in the store (Jid Ali branch).
  • Credit Cards, Debit Cards, PayPal & B-Wallet orders will be refunded to your accounts.